My appointment with Dr. Aggarwal has given me hope in treating my chronic condition. I was extremely grateful that Stephanie, CCMA, scheduled me within a week from the time I contacted the office for an appointment. That alone was quite a fete. She emailed me the forms ahead of time to help expedite the office visit.
Dr. Aggarwal's examination was very thorough. He was very patient, attentive, and understanding while I explained my long medical history. Upon his diagnoses, we discussed courses of treatments. Dr. Aggarwal clearly explained the reasonings and side effects of the treatments. He asked if I had any questions. He also asked if I was willing to try the treatments. If I wasn't, he reassured me he would find other treatments that I'd be willing to try. I finally felt I had an active voice in my treatment plan. Dr. Aggarwal is one of the few physicians I have seen, in all these years, who respected my decisions. I am hopeful I can finally find some relief. He is very sincere to help.
Stephanie continued with the care by contacting the pharmacies with the prescriptions and prior authorizations. She set up access to the patient portal. When I had questions after my visit, Stephanie was available to assist in any way. Thank you Dr. Aggarwal and Stephanie!